Support

Welcome to the support page of our crowdfunding site for gaming projects! We are here to provide all the help you need and answer all your questions.

If you need assistance, please email us at help@econeth.com. Our dedicated support team is made up of experts ready to help you in any way they can.

Whether it's a question about our site's features, the crowdfunding process or using our service, we're here for you. Your feedback is valuable to us and we are ready to hear your ideas, suggestions or any problems that may arise along the way.

To provide us with all the information necessary for a timely and efficient response, please include the following details in your support email:

  • Email subject: Brief description of the problem or support request.
  • Username: If you are already registered on our site, please provide your username to identify yourself correctly in the system.
  • Detailed description: Provide a complete and detailed description of the problem or support request. The more information you can give us, the better we will be able to understand and resolve the situation.
  • Screenshot: If the problem is visual or an error message, please attach a screenshot to help us better understand the situation.

We aim to respond to your emails as quickly as possible, usually within 24-48 business hours. Please bear with us as we work to resolve your issue or answer your question as accurately and in a timely manner as possible.

We also encourage you to review our FAQ (Frequently Asked Questions) section before submitting a support request. You may find the answer to your questions already available there.

Thank you for choosing our crowdfunding site for gaming projects. We are committed to delivering an amazing experience and are ready to help you in any way we can. Feel free to contact us at help@econeth.com for any support needs.